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Terms & Conditions

Cancellation Policy

This policy defines how to handle cancellations.

  • If cancelled up to 2 days before date of arrival, no fee will be charged.
  • If cancelled later or in case of no-show, 100 percent of the first night will be charged.

Deposit Policy

This defines the policy for prepayment/deposit requirements.

  • The total price of the reservation will be charged on the day of arrival.

Children and Extra Bed Policy

This policy defines the possibility of accommodating children and the availability of extra beds. If you do not want to offer extra beds at all, please use the bed type "no extra beds available".

  • All children are welcome.
  • One child under 10 years stays free of charge when using existing beds.
  • One child under 2 years stays free of charge in a child's cot/crib.
  • older child or adult is charged QAR 100 per night and person in an extra bed.
  • Maximum capacity of extra beds/children's cots in a room is 1.

The maximum age of children (currently 10) that can stay for free in a room will automatically correspond to the child age set in the room configuration In the room configuration you can specify the amount of children that can stay in the room for free.


Groups

This policy defines if there are special conditions and what is a group.

  • No special conditions apply for groups.

Internet

This describes what type of internet is available, in which location in the hotel and at what cost.

  • Wi-fi is available in the hotel rooms and is free of charge.

Meal Plan

This policy defines the breakfast and meal plan. Note that the system defines half board as shortcut for breakfast and dinner, full board as shortcut for breakfast, lunch and dinner.

  • Breakfast is included in the room rate.

Parking

This specifies if parking is available at the hotel, if it is on the street or in a (secure) parking garage and what the costs are.

  • Free private parking is possible on site (reservation is not needed).

Pets

This policy defines if pets are allowed or not.

  • Pets are not allowed.
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